Heuristics
If significant goal misalignment becomes apparent during a session, pause the primary activity. Dedicate a short, focused segment to explicitly check in and realign on the workshop's purpose with all key participants present.
The facilitator realized the manager's goal differed from the product owner's. An option would have been to call a 20-minute session to explicitly re-align on the workshop's goal with the manager present.
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How do you understand a model deeply enough to know if it fits your context?
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How do you recognize when your own anxiety is preventing you from addressing what the group needs?
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