Guiding heuristics

Heuristics that guide our use of other heuristics (meta-heuristics, if you will).

Design heuristics

Value-based heuristics

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How do we know if a long-standing architectural constraint is still valid?

Revisit Decisions When Context Changes

How do you move forward when team members disagree with a decision but must commit to it?

Address Dissent by Enabling Commitment

How do we handle critical, undocumented decisions made in the project's past?

Retroactively Document Foundational Decisions

What should a facilitator do when a team member is too uncomfortable or fearful to make a required decision?

Proxy Accountability to Unblock Decisions

How should we document decisions influenced by interpersonal or inter-team conflict?

Acknowledge Significant Conflict in Decision Rationale

How should one address strong resistance from key stakeholders during significant change initiatives?

Understand the cause of Resistance

How should one approach existing legacy systems during modernization efforts?

Respect Legacy Systems’ History

How should one approach potentially confrontational or emotionally charged conversations with key stakeholders?

Calculated Interpersonal Risk-Taking