---
title: "Explicitly Navigate Trade-offs"
source: "https://virtualddd.com/heuristics/facilitate-conflicting-decisions/"
authors: ["Michael Plöd", "Beija Nigl", "Kenny Schwegler", "Andrew Harmel-Law"]
tags: ["decision-making", "facilitation", "conflict management", "decision-making process"]
type: "guiding heuristics"
question: "How do you facilitate decisions when conflicting priorities or user needs emerge?"
submitter: "Beija Nigl"
---

# Explicitly Navigate Trade-offs

When faced with competing objectives, make the trade-off explicit. Clearly articulate the different paths and their respective benefits and drawbacks, allowing the group to consciously choose their preferred direction.

## Example

The team debated between making onboarding easy for new users (speaking names) versus maintaining speed for existing users (numeric codes). The facilitator needed to highlight this as a clear choice point.