Heuristics

Generate at Least Three Options to Depersonalise Design Debates

Authors: Paul Rayner, Andrew Harmel-Law, Kenny Schwegler, Andrea Magnorsky, Eric Evans

Submitter: Paul Rayner

How can we prevent design discussions from becoming a personal conflict between two competing ideas?

When exploring solutions, always generate at least three distinct alternatives. Having only two options often leads to an "us versus them" dynamic and a false dichotomy. A third option encourages more creative thinking and helps break stalemates by providing a different perspective. This reframes the conversation as a collective evaluation of multiple potential solutions on their own merits. It encourages objective analysis rather than defending personal positions.

Examples

  • Instead of arguing over 'my approach versus your approach,' the team agrees to model the problem in three different ways. This allows them to collaboratively compare the options on the table, rather than defending individual ownership of an idea.
  • When designing a new feature, instead of debating only two approaches, create a third by combining aspects of the first two. This forces a more nuanced evaluation beyond a simple binary choice.

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