Heuristics

Make decisions transparent

Authors: Andrea Magnorsky, Kenny Baas-Schwegler

Submitter: Kenny Baas-Schwegler

Where should an organization begin its journey toward systems change and more effective decision-making?

Context

Transparency is a crucial starting point for any organisation looking to improve its decision-making process, regardless of its current state. By increasing visibility, you can pinpoint areas that need improvement and begin to shift the culture.

Examples

Instead of an architect or a small group making decisions behind closed doors, a team starts documenting their decision-making process for everyone to see. This provides a memory of what happened and why, making it easier for others to understand and contribute.

 

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The Reality of Systems Change: Facilitating Architecture with Transparency