Make Implicit Quality Perspectives Explicit

Make Implicit Quality Perspectives Explicit

Acknowledge that different functions perceive quality differently: product values ‘building the right thing’, engineering values ‘building the thing right’, and operations values ‘supporting the thing well’. Make these perspectives explicit through a formal discussion...
Make Implicit Quality Perspectives Explicit

Align Quality Strategy with Product Lifecycle Phase

Adapt the quality strategy to the product’s current lifecycle phase: Explore, Expand, or Extract. In the ‘Explore’ phase, quality means rapid learning and experimentation, while in the ‘Extract’ phase, it means stability and efficiency. A single, static definition of...