Just when I thought I squeezed everything out of context mapping I've found myself using the format in unconventional ways. If you're interested in what happens when your organization is dealing with multiple business lines, when your technology stack is polluting your language, but nobody seems to notice or when your customer journey seems to have a life of its own this is the talk for you.
Escaping the Enshittification Trap: Systems Thinking for Sustainable Quality
7pm New Zealand time, please check the event time in your time-zone. In this talk, we’ll explore quality as an emergent property of our teams, tools, and processes—not just something we test at the end. We’ll look at challenges like speed to market and...