Just when I thought I squeezed everything out of context mapping I've found myself using the format in unconventional ways. If you're interested in what happens when your organization is dealing with multiple business lines, when your technology stack is polluting your language, but nobody seems to notice or when your customer journey seems to have a life of its own this is the talk for you.
Decoding Paradoxes: Why are many good ideas in Software Delivery counter-intuitive
How does deploying more frequently improve quality? How does slack time in a team improve reliability? Why should we do it more often if it hurts? These are counter-intuitive concepts that don't make sense at first, and you'll be met with a bewildered stare...