Leaders should facilitate and enable team decision-making rather than intervening to solve the problem themselves, if there even is a problem, because often the team doesn’t experience one themselves. Taking over decisions, even with good intentions, creates a cycle of dependency and disempowerment. The goal is to build the team's capacity to make better decisions in the future.
A manager, seeing a team is stuck, asks "How can I help you make this decision?" instead of declaring what the decision will be and solve it for them. They actively refuse to make the decision for the team to break a pattern of learned helplessness.


