Capture Both Logic and Sentiment in Decisions

Capture Both Logic and Sentiment in Decisions

Augment formal decision records, like ADRs, with qualitative data about the human element. Include fields for the team's sentiment, confidence level, or readiness to commit to the decision. This provides crucial context for future reviews and helps gauge the true...
Capture Both Logic and Sentiment in Decisions

Treat Decisions as Immutable Historical Records

Document each decision as a distinct, immutable record, such as an Architectural Decision Record (ADR). A subsequent choice that alters a previous one should be a new, separate record that explicitly supersedes the original. This maintains a clear historical log and...
Capture Both Logic and Sentiment in Decisions

Prioritise Foundational Trust in the Team

In a leadership role, consistently choose to support and trust the team, even when it conflicts with hierarchical pressure. This builds psychological safety and empowers the experts closest to the work to make effective decisions. Losing the team's trust is a far...
Capture Both Logic and Sentiment in Decisions

Measure the Flow of Decision Making

Apply flow metrics to the decision-making process itself to identify systemic issues like paralysis or weaponisation. Track metrics such as: Decision Frequency: How many decisions are we making per month? Decision Lead Time: How long does it take from identifying a...
Capture Both Logic and Sentiment in Decisions

Value Team Autonomy over Rescuing

Leaders should facilitate and enable team decision-making rather than intervening to solve the problem themselves, if there even is a problem, because often the team doesn’t experience one themselves. Taking over decisions, even with good intentions, creates a cycle...