Value-based heuristics
Heuristics that shape our attitude and behaviour towards design, or the world and the way we work.
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How do we ensure that recorded decisions are actually implemented?
Cultivate Ownership for Decision Accountability
More info →Value-basedHow can we make it safe for people to speak up?
Deep Democracy: No one has the monopoly to the truth
More info →Value-basedHow should we define and measure quality when it is inherently subjective and context-dependent?
Define Quality as Value to a Prioritised Persona
More info →Value-basedHow do we prioritize which design battles to fight and which to concede?
Distinguish Between Tigers and Mice in Design
More info →Value-basedHow do you deliver challenging feedback or uncomfortable truths to stakeholders without alienating them?
Frame Difficult Truths with Mutual Success
More info →Value-basedHow should participants approach a facilitator who appears to be struggling or has made a mistake?
Grant Grace to Facilitators
More info →Value-basedWhen a design or leadership decision inadvertently harms a team member, what is the correct response?
Own Mistakes and Repair the Social Fabric
More info →Value-basedWhen faced with a conflict between hierarchical directives and the team's judgment, where should loyalty lie?
Prioritise Foundational Trust in the Team
More info →Value-basedHow should architects justify and prioritize time spent on stakeholder communication and understanding?
Prioritise Stakeholder Engagement as Core Work
More info →Value-basedHow should we handle team members who consistently remain silent or disengaged during decision-making processes?
Respect Apathy in Decision-Making
More info →Value-basedHow do you prevent technical preferences from dominating architectural decisions?
Surface value-based preferences before choosing technical solutions
More info →Value-basedWhat should be the primary goal when facilitating a design discussion, especially during a disagreement?
The Goal Is the Right Outcome, Not Being Right
More info →Value-basedHow do you prevent architectural decisions from becoming unmaintainable haunted graveyards?
Treat design as living conversation, not frozen artifact
More info →Value-basedWhy do teams sometimes resist adopting established architectural principles or patterns?
Value Lived Experience Over Theoretical Principles
More info →Value-basedWhat is the role of leadership when a team is struggling with a decision?
Value Team Autonomy over Rescuing
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