Acknowledge Downsides and Dissent in Decisions

Acknowledge Downsides and Dissent in Decisions

Use phrases like ”adopted despite” to list the known downsides of the chosen option. This formally acknowledges dissenting viewpoints and trade-offs directly within the decision record. It helps people feeling more heard and provides a more complete picture of the...
Acknowledge Downsides and Dissent in Decisions

Decompose Large Decisions into Smaller Ones

Break large, multifaceted decisions into a series of smaller, more focused ones. This isolates areas of disagreement, allowing the team to make progress on the majority of points. It prevents a single objection from derailing the entire initiative. It also avoids...
Acknowledge Downsides and Dissent in Decisions

Treat Strong Opinions as Inquiry Signals

Do not dismiss strong opinions, even if they seem confrontational, as they may hide valid concerns or unstated assumptions. Use questioning to unravel the reasoning behind the opinion, transforming it from a potential blocker into valuable input. This ensures all...
Acknowledge Downsides and Dissent in Decisions

Use ADRs for Thinking, Not Just Recording

Begin writing the ADR at the start of the decision-making process, not as an afterthought for documentation. Use its structure collaboratively as a tool to guide team discussion, explore options, and identify necessary research. The document becomes a guide for...