Capture Both Logic and Sentiment in Decisions

Capture Both Logic and Sentiment in Decisions

Augment formal decision records, like ADRs, with qualitative data about the human element. Include fields for the team's sentiment, confidence level, or readiness to commit to the decision. This provides crucial context for future reviews and helps gauge the true...
Capture Both Logic and Sentiment in Decisions

Respect Apathy in Decision-Making

Recognise that not all team members want to be involved in every architectural decision, and this is acceptable. Forcing participation can be counterproductive; their silence may indicate a lower psychological safety or a preference to focus elsewhere. The goal is to...
Capture Both Logic and Sentiment in Decisions

Ask What Does It Take To Go Along with a Decision

After a decision is taken, immediately ask the group: “What do you need to go along with this?” This shifts the focus from debate to constructive action and identifies necessary support. A decision’s success depends on the team’s ability to execute it. Example After...
Capture Both Logic and Sentiment in Decisions

Address Dissent by Enabling Commitment

After a decision is made, allow dissenting members to express their concerns freely without becoming defensive. Then, shift the conversation by asking, “What do you need to go along with this decision?” This validates their perspective while focusing on a constructive...
Capture Both Logic and Sentiment in Decisions

Proxy Accountability to Unblock Decisions

A facilitator can offer to formally make the decision and take on the accountability, after asking for the team’s consent. This unblocks the process while protecting the psychological safety of team members who do not feel ready for that level of responsibility. It is...