Guide Decisions, Do Not Dictate Solutions

Guide Decisions, Do Not Dictate Solutions

Instead of providing direct answers, guide teams by asking probing questions and suggesting alternative perspectives. This fosters their decision-making skills and ownership without undermining their autonomy. The goal is to enable, not to command. Examples When a...
Guide Decisions, Do Not Dictate Solutions

Capture Both Logic and Sentiment in Decisions

Augment formal decision records, like ADRs, with qualitative data about the human element. Include fields for the team's sentiment, confidence level, or readiness to commit to the decision. This provides crucial context for future reviews and helps gauge the true...
Guide Decisions, Do Not Dictate Solutions

Treat Decisions as Immutable Historical Records

Document each decision as a distinct, immutable record, such as an Architectural Decision Record (ADR). A subsequent choice that alters a previous one should be a new, separate record that explicitly supersedes the original. This maintains a clear historical log and...
Guide Decisions, Do Not Dictate Solutions

Prioritise Foundational Trust in the Team

In a leadership role, consistently choose to support and trust the team, even when it conflicts with hierarchical pressure. This builds psychological safety and empowers the experts closest to the work to make effective decisions. Losing the team's trust is a far...