Measure the Flow of Decision Making

Measure the Flow of Decision Making

Apply flow metrics to the decision-making process itself to identify systemic issues like paralysis or weaponisation. Track metrics such as: Decision Frequency: How many decisions are we making per month? Decision Lead Time: How long does it take from identifying a...
Measure the Flow of Decision Making

Value Team Autonomy over Rescuing

Leaders should facilitate and enable team decision-making rather than intervening to solve the problem themselves, if there even is a problem, because often the team doesn’t experience one themselves. Taking over decisions, even with good intentions, creates a cycle...
Measure the Flow of Decision Making

Be Explicit About Decision-Making Authority

Clearly communicate the decision-making process being used for any given choice. If a leader has already made a decision, they should state it directly rather than creating a false pretense of seeking input. This respects people's time and avoids breeding...
Measure the Flow of Decision Making

Prioritise System Integrity Over Local Convenience

When a team’s decision optimises for their immediate convenience at the cost of system-wide integrity, the architectural perspective must prevail. The architect’s role is to advocate for the long-term health of the system, even if it means more work for a team in the...