by Organisers @virtualddd | Dec 29, 2025
Recognise that shifting deeply held perspectives, especially when it implies past decisions were suboptimal, requires significant time and patience. Avoid forcing the issue; allow individuals space to process and come to their own conclusions. Stressing people will...
by Organisers @virtualddd | Dec 29, 2025
Adapt communication style and content to the specific audience, understanding their perspective and level of detail required. Avoid using technical jargon with business leaders or overly abstract concepts with engineers. Effective communication aligns understanding...
by Organisers @virtualddd | Dec 15, 2025
View resistance not as an obstacle to overcome, but as a resource providing critical information. Instead of pushing back harder, investigate the source of the resistance to understand underlying concerns, threats, or misunderstandings. This exploration is key to...
by Organisers @virtualddd | Dec 15, 2025
When you make a mistake, take direct ownership instead of defending your intentions. Offer a genuine apology ('I was wrong') rather than a conditional one ('I'm sorry you feel that way'). Assess the social 'blast radius' and...
by Organisers @virtualddd | Dec 15, 2025
Make internalised mental models tangible, explicit and externalised using collaborative modelling techniques like Event Storming or Domain Storytelling. This creates a shared, physical artefact that the team can inspect, question, and rearrange together. It shifts the...
