Understand the cause of Resistance

Understand the cause of Resistance

Do not dismiss resistance; instead, seek to understand its underlying causes and perspectives. Most people do not act with ill intent but from a specific viewpoint or concern. Empathy is crucial for uncovering these dimensions. Examples When a senior figure vetoes...
Understand the cause of Resistance

Calculated Interpersonal Risk-Taking

Sometimes, direct and empathetic engagement carries interpersonal risk but can yield significant breakthroughs. Prepare for potential negative outcomes by considering pros, cons, and a plan for managing the situation. Maintain professionalism and avoid taking offenses...
Understand the cause of Resistance

Prioritise Stakeholder Engagement as Core Work

View stakeholder management and communication as an integral, non-negotiable part of an architect's core responsibilities, essential for aligning perspectives and ensuring successful change. This time is not discretionary but fundamental to the role. It is as...
Understand the cause of Resistance

Detach Self from Ideas

Avoid emotional attachment to specific ideas or initiatives by framing them as collective contributions rather than personal ownership. This detachment facilitates open discussion, reduces defensive reactions, and promotes a focus on the best outcome. Examples...