Heuristics
Treat Quality as an Emergent Property
How can we build quality in, rather than inspecting for it at the end of the process?
View quality not as a final gate but as an emergent property of the entire development ecosystem. Focus on improving systemic factors like communication clarity, psychological safety, and feedback loop speed. A healthy system will naturally produce a high-quality outcome.
Example
Instead of relying solely on a final testing phase, we invest in improving our requirements communication process. We know that clear, shared understanding prevents entire classes of defects from ever being created.
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