Make explicit feelings when the group is stuck

Watch for approval-seeking as a safety signal

When participants in a collaborative modeling session keep asking specific people for approval before taking any action, even moving a sticky note, hierarchy and rank are dominating the session. This approval-seeking behavior signals that people don't feel safe...
Make explicit feelings when the group is stuck

Pause every ten minutes to invite dissent

After showing four or five slides or speaking for about ten minutes, stop and explicitly ask for doubts and concerns. Frame it as "if you didn't have to be polite, what would you say?" or "what seems totally useless from your current point of...
Make explicit feelings when the group is stuck

Build connection before diving into content

Start collaborative sessions by creating connection between people, between people and the purpose, and between people and themselves. Use small groups of three to share something personal or surface initial reactions. When one person speaks up about hesitation in a...