16 years ago, my teammates and I built software for big internet properties. Now, we build information systems - data platforms, decoupled frontends, event streams, lots of interdependent software and services with many types of consumers. In the world of “digital...
Systems thinking is the macro behaviour that we must understand in analyzing our world. A system always produces what it is designed to do, even if that isn't at all what we meant it to do! Systems are self-maintaining, and contain balancing and/or reinforcing...
How does deploying more frequently improve quality? How does slack time in a team improve reliability? Why should we do it more often if it hurts? These are counter-intuitive concepts that don't make sense at first, and you'll be met with a bewildered...